Privacy Policy Overview

About Our Privacy Policy

Privacy Policy

Effective Date: 03/23/2023
Company Name: Sunny Start Transportation Services, LLC
Contact Email: info@sunnystarttransportation.com

At Sunny Start Transportation Services, LLC, we take the privacy and safety of our customers—especially the children we transport—very seriously. This Privacy Policy outlines how we collect, use, store, and protect personal information provided by parents or guardians when registering their child(ren) for our school transportation services.

1. Information We Collect

When you register your child(ren) for transportation, we may collect the following information:

• Parent/Guardian Full Name

• Student(s) Full Name, Grade, and School

• Home Address and Pick-Up/Drop-Off Locations

• Emergency Contact Information

• Parent/Guardian Phone Numbers and Email

• Health or Special Needs Information (if provided)

• Payment and Billing Information

• Transportation Schedule Preferences

2. How We Use This Information

We use the information collected to:

• Provide safe and efficient transportation for your child(ren)

• Communicate with you regarding schedules, delays, or emergencies

• Process payments and manage your account

• Respond to questions or concerns

• Maintain accurate route planning and service delivery

• Comply with applicable safety, legal, and operational requirements

3. Information Sharing and Disclosure

We do not sell or rent your information to third parties. We may share your information with:

• Our authorized transportation staff and drivers (only necessary information)

• Emergency services, if needed in a health or safety emergency

• School administrators, if relevant to the child's transport

• Service providers (e.g., payment processors) under strict confidentiality agreements

4. Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorized access, misuse, or disclosure. These measures include:

• Secure databases and password-protected systems

• Staff training on confidentiality and child safety

• Limited access to sensitive information on a need-to-know basis

5. Parental Rights and Access

As a parent or guardian, you have the right to:

• Access or update your personal or your child’s information

• Request correction or deletion of inaccurate information

• Withdraw from services at any time (subject to any contractual terms)

To request any of the above, please contact us at: info@sunnystarttransportation.com

6. Data Retention

We retain your information only as long as necessary to fulfill transportation services, comply with legal obligations, and resolve disputes. Once no longer needed, your data will be securely deleted or anonymized.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. When we make changes, we will update the effective date above and notify you by email or company announcement.

8. Contact Us

If you have any questions about this Privacy Policy or your child’s information, please contact:

Sunny Start Transportation Services
Email: info@sunnystarttransportation.com
Phone: 561-462-1332